Virus Removal

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The Internet Is A Dark & Dangerous Place

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Anyone who’s been using computers in their work or their daily life knows just how rife with bugs and viruses the internet can be. We strive to protect ourselves with software and trustworthy browsers, but there’s only so much you can do. Sometimes, a virus or malware breaks through your line of defense and renders your computer a finicky and hard to use machine. If you suspect that your computer has been invaded, we can help.

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Catching a virus or malware isn’t that hard. There’s a selection of new viruses that are constantly surfacing and adapting, much like viruses of the body. However, in the case of malware, it’s human beings that are adapting it on purpose in order to make it harder for your security to track it and push it away before it can infiltrate your system.
What’s more is that most folks don’t really understand malware or viruses, other than they’re bad for your computer. However, there’s much more nuance to them. And understanding them is key to helping you prevent them in the future. Viruses and malware, as you likely already know, can be installed on your computer when you’re not even aware it’s happening. This virus then functions by inserting malicious code that can monitor and manipulate your online activity with ease.
While some malware or viruses may not seem like too big of a deal and might only cause minor hiccups while you use your computer, they’re very rarely not used for except sinister means. For example, even if it’s not crashing your computer, it may be used to get your personal information and steal your identity or current credit card information. Therefore, there is never a time where you should ignore a potential virus or malware living on your machine.
If you think you’ve been made a victim of a malware or virus infection, reach out to us right away. We can provide a full diagnostic that allows us to find any causes of irregular activity on your machine so that we can pin-point and fix the problem, even if it’s not being caused by any potential malware. Ensure your safety and the safety of your computer and information today. Schedule an appointment with us now.

Contact Pleasanton Computer Repair Today!

Signs Of Virus Or Malware Infection

Your browser’s homepage appears to have changed without you

You’re locked out of certain settings and folders

Endless pop-up messages

Your computer is suddenly much slower

Your computer crashes unexpectedly

Weird messages are appearing

Unknown programs start when you turn on the computer

Security solution has been disabled

Battery drains quickly

How Much
Do You charge?

We recommend our Tune-Up Package which starts at $149.99 or $199.99 with a one year Webroot AntiVirus Protection included.
warranty

Warranty

60-days with free remote support.

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Turn-around time

24-72 hours depending on severity of virus & malware.

Common Virus Related PC Issues

  • Pop-ups.
  • Malware stating you need to call a number.
  • Ransomware – file encrypting viruses..
  •   I needed a battery for a 2013 MacBook Pro. I called them. I got an appointment for the next day (Covid) Left it overnight and had it back the next morning!

    thumb Gail M.
    4/13/2021

      Took an older iPad here for a screen replacement.  Previously I had taken this same iPad to another place but the screen they used was not as responsive as the original.  With Pleasanton computer repair there is no issue with the screen, it is as good as new!  I will definitely come back here for any repairs I need.

    thumb Brent C.
    4/15/2021
  •   Great service. My 7-year-old laptop finally kicked the bucket for good after many near-death experiences. I decided to get a new laptop but save the old hard drive. I asked Pleasanton Computer Repair if they could first check the hard drive to make sure there were no physical/electrical issues and the data was uncorrupted, and if the hard drive was fine, just move it into an external case for me. If the data was corrupted, I requested that they attempt to recover it. Brought the laptop in, got an email 2 days later that it was ready to pick up. Data was fine, hard drive was in an external case, brought it home & plugged it into my new computer and it worked just fine. Very reasonable price, did not try to add unnecessary charges, friendly, fast, and effective. Highly recommended.

    SUMMARY: fast, affordable, effective, honest. Great repair shop.

    thumb Robin L.
    5/13/2022

      Took a chance on this business to assess a non-responsive keyboard problem. I was considering chucking my laptop but wanted to see if it was worth saving. I don't know if these guys have "magic IT dust", but they were quick to let me know they couldn't replicate the problem. Two techs took a shot at it and both reported there were no issues. I like their online ticketing system as that was our primary mode of communication. But what impressed me is that they didn't try to bilk me out of more money than necessary and just charged the diagnostic fee. They even assured me nothing was wrong and if I found otherwise, they invited me to come back and have another go at it. Very professional, timely, and no complaints. Thanks Ryan and Gabe for your due diligence!

    thumb Joe E.
    2/24/2021
  •   Pleasanton Computer saved me the price of a new computer which I greatly appreciated.  They installed a new processor which made my computer better than it ever has and their service was fast and friendly.  They are a go to computer shop.

    thumb Mike R.
    5/03/2022

      Great professional service. Will be there for any future laptop/computer repairs. Thank you!

    thumb Joy B.
    4/04/2022
  •   My iPhone 12 was stuck on the Apple logo, Apple store told me I'd need to do a full restore which would wipe my data, or go somewhere and try to recover the data first.

    KC was basically able to fix why my phone was not rebooting, and was able to get my phone up and running. I had all my data, and did not need to do a full restore. Their price was very reasonable. While he did not have to do a full data recovery, I had called some of those places (since this is what Apple told me I would need to do if I didn't want to lose my data) and they are VERY expensive, so I'm definitely glad I didn't have to go that route.

    Overall, I'm so thankful I found this place and had a great experience with them.

    thumb Samantha K.
    6/10/2022

      My old HP laptop finally died and it flashed the famed BLUE SCREEN of DEATH before its final breath, it also had issues with the hinges. I called and made an appointment to take it in, upon arrival I was told the cost to repair if possible would be high, but it seemed as though my hard drive was fried beyond recovery (7%) along with the cosmetic issues it was a hot mess. I left feeling pretty bad as 7 years worth of files etc were effected. A few hours later KC called and said they would try to recover but no promises, well they were able to save everything for a reasonable price and it only took 2 or 3 days. I bought a new laptop dropped it by the shop, they transfered all my files, set everything up for me, done. I couldn't be happier. A couple weeks later I had a glitch with my Microsoft 365, called and again KC handled it, he straightened it over the phone and now I'm up and running full speed ahead!! Professionals! Thank you guys!! 5 STARS!!!

    thumb Ken F.
    3/04/2022

HAPPY CUSTOMERS

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