Virus Removal

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The Internet Is A Dark & Dangerous Place

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Anyone who’s been using computers in their work or their daily life knows just how rife with bugs and viruses the internet can be. We strive to protect ourselves with software and trustworthy browsers, but there’s only so much you can do. Sometimes, a virus or malware breaks through your line of defense and renders your computer a finicky and hard to use machine. If you suspect that your computer has been invaded, we can help.

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Catching a virus or malware isn’t that hard. There’s a selection of new viruses that are constantly surfacing and adapting, much like viruses of the body. However, in the case of malware, it’s human beings that are adapting it on purpose in order to make it harder for your security to track it and push it away before it can infiltrate your system.
What’s more is that most folks don’t really understand malware or viruses, other than they’re bad for your computer. However, there’s much more nuance to them. And understanding them is key to helping you prevent them in the future. Viruses and malware, as you likely already know, can be installed on your computer when you’re not even aware it’s happening. This virus then functions by inserting malicious code that can monitor and manipulate your online activity with ease.
While some malware or viruses may not seem like too big of a deal and might only cause minor hiccups while you use your computer, they’re very rarely not used for except sinister means. For example, even if it’s not crashing your computer, it may be used to get your personal information and steal your identity or current credit card information. Therefore, there is never a time where you should ignore a potential virus or malware living on your machine.
If you think you’ve been made a victim of a malware or virus infection, reach out to us right away. We can provide a full diagnostic that allows us to find any causes of irregular activity on your machine so that we can pin-point and fix the problem, even if it’s not being caused by any potential malware. Ensure your safety and the safety of your computer and information today. Schedule an appointment with us now.

Contact Pleasanton Computer Repair Today!

Signs Of Virus Or Malware Infection

Your browser’s homepage appears to have changed without you

You’re locked out of certain settings and folders

Endless pop-up messages

Your computer is suddenly much slower

Your computer crashes unexpectedly

Weird messages are appearing

Unknown programs start when you turn on the computer

Security solution has been disabled

Battery drains quickly

How Much
Do You charge?

We recommend our Tune-Up Package which starts at $149.99 or $199.99 with a one year Webroot AntiVirus Protection included.
warranty

Warranty

60-days with free remote support.

fast-turn-around-time

Turn-around time

24-72 hours depending on severity of virus & malware.

Common Virus Related PC Issues

  • Pop-ups.
  • Malware stating you need to call a number.
  • Ransomware – file encrypting viruses..
  •   I highly recommend!!  My multiple questions were answered, the estimate was done in a timely fashion and was less than I expected, the repairs were completed before expected.  If you need help, give them a call.

    thumb Christine C.
    10/01/2022

      no complaints

    (yelp is telling me this review is too short - thus, I'm adding this sentence)

    thumb Jeff M.
    5/07/2022
  •   I had a very positive experience working with Faruq as he was very attentive and punctual with my repairs.

    I was in a real bind with having my main business computer out of service and he was able to accommodate my needs by getting back to me when he promised on the quote and analysis and continued to go above and beyond by getting my computer up and running with in a day.

    I would definitely trust them with any future repair needs and really appreciated the no BS approach to the process. I felt the cost was also fair considering the urgency in which I needed this completed so I appreciated that as well.

    thumb Mike G.
    8/08/2022

      Mohamed is the best!  Went to him months ago to fix my destroyed IPhone screen and add a screen protector and  phone protector which is pretty with the bling and butterfly.  Came back today to get my husband's Samsung screen replaced plus protector which he fixed in a reasonable amount of time while i looked for another phone protector which he ended up locating the right size and color I wanted.  He knows his stuff and is always pleasant to talk to.  Definitely will see him when my construction worker husband breaks his next screen lol thanks Mohamed!!!

    thumb Julie C.
    10/17/2023
  •   Great service. My 7-year-old laptop finally kicked the bucket for good after many near-death experiences. I decided to get a new laptop but save the old hard drive. I asked Pleasanton Computer Repair if they could first check the hard drive to make sure there were no physical/electrical issues and the data was uncorrupted, and if the hard drive was fine, just move it into an external case for me. If the data was corrupted, I requested that they attempt to recover it. Brought the laptop in, got an email 2 days later that it was ready to pick up. Data was fine, hard drive was in an external case, brought it home & plugged it into my new computer and it worked just fine. Very reasonable price, did not try to add unnecessary charges, friendly, fast, and effective. Highly recommended.

    SUMMARY: fast, affordable, effective, honest. Great repair shop.

    thumb Robin L.
    5/13/2022

      My iPhone 12 was stuck on the Apple logo, Apple store told me I'd need to do a full restore which would wipe my data, or go somewhere and try to recover the data first.

    KC was basically able to fix why my phone was not rebooting, and was able to get my phone up and running. I had all my data, and did not need to do a full restore. Their price was very reasonable. While he did not have to do a full data recovery, I had called some of those places (since this is what Apple told me I would need to do if I didn't want to lose my data) and they are VERY expensive, so I'm definitely glad I didn't have to go that route.

    Overall, I'm so thankful I found this place and had a great experience with them.

    thumb Samantha K.
    6/10/2022
  •   Very thorough analysis and fair pricing of my daughter's MacBook Pro. Though I opted to replace the computer opposed to repair, I felt better about the decision.  Definitely will be back if another need arises.

    thumb Robert Z.
    1/14/2024

      When I came in, I was told that there was either an issue with the battery or the motherboard. I paid 150 dollars for an "advanced diagnosis". 150 dollars and 2 days later they had come to the conclusion that the problem was either the battery or the motherboard. They then suggested I buy another battery to diagnose the problem myself. Staff were polite, but they took my money without making any headway into the problem. If there's an issue that can't be solved by restarting the computer, I don't recommend them.

    thumb Aashish B.
    10/21/2023

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