Remote Support

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When your computer breaks down, it can lead to panic and a day of work wasted. However, with the remote help you need, you can get back to work and save your productivity for the day, as well as your computer. Through our remote service, we can guide you through the basic bug fixes and repairs you need in order to bring yourself back online.

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What We Can Help You Fix Remotely:

  • Minor bug issues
  • Some data restoration
  • Perform system diagnostics
  • Update programs
  • Download important softwares
  • Pop-up problems
  • Virus or malware issues
  • And more

While most of us have lived with computers and operated them successfully for a long period of time, there’s very few who really know how one operates. From the motherboard to the graphics chip and beyond, computers are confusing machines. Even if you have a good understanding of the user experience and interface you’re familiar with using, be that Windows or Macintosh, there’s always room for something to go awry. When it does, you can count on us to have your back.

Being suddenly rendered without access to your files, your computer, or the internet is easily one of the most frustrating things to happen during the average modern workday. Don’t let it slow you down! Our remote services are designed to help you get through minor computer issues with ease so you can get back to work with as little fanfare as possible.

Our professional and experienced team of IT specialists can address your concerns, pin-point issues, and work to make your computer more easily repairable in the future. We can even find issues that might only require a small hardware upgrade to prevent similar problems occurring in the future.

Reach out to us today to begin your remote repair appointment. We’ll let you know whether or not we can help you over remote access, if we can guide you through the repair yourself, or if we’ll need to have you bring your computer into our Pleasanton location so that we can work on it in person. Whatever the problem is that you’re dealing with, reach out to us first. We’re always happy to help you puzzle through whether you really have to come in and see us, or if this could be as easy as a 30 minute fix.

Start the process today; reach out and get in the remote IT support queue now.