On Site Service
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On-Site Services By Pleasanton Computer Repair
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Emergency Computer Service
Drop everything, all hands-on-deck service. Our response time is within one to two hours and, usually, you can count the time it takes us to respond in minutes.
$300 per hour, including travel. One hour minimum, and billed in 15-minute increments.
$225 per hour. One hour minimum, billed in 15-minute increments.
$150 per hour. One hour minimum, billed in 15-minute increments.
Monday – Friday: 9:30am – 5pm
Saturday – Sunday: Closed
Monday – Friday: 9:30am – 5pm
Saturday: 9am – 1pm
I'm so glad I found Pleasanton Computer Repair! After having my laptop crash due to inept online tech support by a big name office supply chain, was told they'd have to ship out my laptop, with a huge prepayment and 4-6 week turn around. Um, no thanks! Pleasanton Computer Repair took in my laptop that same day, and for less money than the other company wanted up front without even determining what they could do for me, PCR not only restored all my data (YAY!) but replaced the original (cheap) hard drive, significantly increasing performance speed, and installed a new OS. Best of all, I had my laptop back within 2 1/2 days. Needless to say, I'm super happy, and will use PCR for future laptop repairs!
Great service. My 7-year-old laptop finally kicked the bucket for good after many near-death experiences. I decided to get a new laptop but save the old hard drive. I asked Pleasanton Computer Repair if they could first check the hard drive to make sure there were no physical/electrical issues and the data was uncorrupted, and if the hard drive was fine, just move it into an external case for me. If the data was corrupted, I requested that they attempt to recover it. Brought the laptop in, got an email 2 days later that it was ready to pick up. Data was fine, hard drive was in an external case, brought it home & plugged it into my new computer and it worked just fine. Very reasonable price, did not try to add unnecessary charges, friendly, fast, and effective. Highly recommended.
SUMMARY: fast, affordable, effective, honest. Great repair shop.
I have young kiddos , and therefore I have had a few broken screens to repair. Good service, quick turnaround, reasonable pricing.
I had a dead laptop, and Pleasanton Computer Repair's proximity and his reviews helped me choose them for help. The quotes up front were simple, and they were pleasant and professional to deal with. For Covid safety, they require appointments to ensure one customer at a time. The one drawback was that they could not identify the problem with the tools available there and would need to send it to a lab in San Jose at additional cost. The tech was able to assure me the hard drive was not damaged, however, so I was able to transfer files myself by moving the drive to a case and connecting it as an external drive.
My old HP laptop finally died and it flashed the famed BLUE SCREEN of DEATH before its final breath, it also had issues with the hinges. I called and made an appointment to take it in, upon arrival I was told the cost to repair if possible would be high, but it seemed as though my hard drive was fried beyond recovery (7%) along with the cosmetic issues it was a hot mess. I left feeling pretty bad as 7 years worth of files etc were effected. A few hours later KC called and said they would try to recover but no promises, well they were able to save everything for a reasonable price and it only took 2 or 3 days. I bought a new laptop dropped it by the shop, they transfered all my files, set everything up for me, done. I couldn't be happier. A couple weeks later I had a glitch with my Microsoft 365, called and again KC handled it, he straightened it over the phone and now I'm up and running full speed ahead!! Professionals! Thank you guys!! 5 STARS!!!