On-Site Service



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On-Site Computer & Networking Repair Service in Pleasanton

We offer on-site computer repair, IT support services (such as help with routers, switches, cabling wired & wireless connections) for for both at-home and business usage. PCR offers three different appointment types: scheduled, same-day and emergency service. Most service calls are resolved within one to two hours. We understand time is money, and we value your time. Our certified technicians will analyze the problems and provide you with the best route to a resolution.

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Emergency Computer Service

Drop everything, all hands-on-deck service. Our response time is within one to two hours and, usually, you can count the time it takes us to respond in minutes.


$300 per hour, including travel. One hour minimum, and billed in 15-minute increments.

Same-Day Appointments

Need service today? We will route a technician near you to attend your needs. Our response time is around four to six hours. You should be able to call in the morning and get service in the afternoon.


$225 per hour. One hour minimum, billed in 15-minute increments.

Scheduled Appointments (24-Hour Notice)

We can fit you in for the next available appointment. This is usually on the next day or any other day that's convenient for you, even Saturdays or Sundays.


​$150 per hour. One hour minimum, billed in 15-minute increments.

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​Store Hours

Monday - Friday: 10am - 6pm

Saturday - Sunday: Closed


Monday - Friday: 8am - 8pm

Saturday - Sunday: Based on Availability & Appointment Only.

Please fill out the form today so our certified computer repair technicians can schedule an appointment at your home or business address location.

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