In Store Service
TRUSTED TO DELIVER
Pleasanton Computer Store Services
Our retail location in Downtown Pleasanton allows our customers to come-in and drop-off computers for our technicians to fix. We also do, in-store service by appointment for any issues that need one-on-one support.
FREE INSTANT QUOTE
Common PC Issues
Computer running very slow
Virus / malware / pop-ups / hacks
Internet connection issues
No power / power supply replacement
Blue screen of death (BSOD)
Black screen with blinking cursor
Do You charge?
Our computer repair costs range from $35 – $200+ depending on what service is needed. The first step is for a technician to review your computer, and then, we can provide you with a flat-rate for repair. See our System Diagnostic page for details.
60-days with free remote support.
24-72 hours depending on the issue and parts availability.
My only regret is not going to them sooner. I contacted them first when I was having laptop fan problems but then my dad's friend said he would work on it... I took him two weeks and he still never got it to work and also made it much worse than it already was.
Pleasanton Computer Repair took only about a week and they were very communicative on updates which I greatly appreciated. The prices were very reasonable and they got my computer up and running in an adequate amount of time also.
- Ramneek P.
I've been my families PC Tech Support forever. My daughter's Dell Laptop somehow got corrupted and I did all i would normally... even trying to use the recovery disk i carefully created.
Finally in desperation, I decided to find a professional company to turn to. Solely based on Yelp, i found Pleasanton Computer. I emailed on a long weekend, only to have Gabe email me back on Sunday.... I dropped it off on Tuesday, heard back on Tuesday with a recommended solution, including an optional disk upgrade at a very reasonable price. I said yes, and got an email back later within a day it was ready.
Friendly, professional, fair pricing. I may have turned a corner in providing family technical support and will now start referring family and friends here. It's a lot easier!
I had a dead laptop, and Pleasanton Computer Repair's proximity and his reviews helped me choose them for help. The quotes up front were simple, and they were pleasant and professional to deal with. For Covid safety, they require appointments to ensure one customer at a time. The one drawback was that they could not identify the problem with the tools available there and would need to send it to a lab in San Jose at additional cost. The tech was able to assure me the hard drive was not damaged, however, so I was able to transfer files myself by moving the drive to a case and connecting it as an external drive.
Very professional work and ethics. My PC just refused to turn on. I took it in on a Monday afternoon and KC signed me in and sent me a full diagnosis in a couple of days. Besides the power supply fubar they also verified that the boot drive is only 8% health. Two days after I got my PC back with new SSD and power supply. They have a good ticketing system that provides the elaboration of the diagnosis and updates on the repair. Very frictionless and very methodical. Super loved this place specially since I am an engineer myself. And best part I get to support a local town business. Highly recommend this place.
Took a chance on this business to assess a non-responsive keyboard problem. I was considering chucking my laptop but wanted to see if it was worth saving. I don't know if these guys have "magic IT dust", but they were quick to let me know they couldn't replicate the problem. Two techs took a shot at it and both reported there were no issues. I like their online ticketing system as that was our primary mode of communication. But what impressed me is that they didn't try to bilk me out of more money than necessary and just charged the diagnostic fee. They even assured me nothing was wrong and if I found otherwise, they invited me to come back and have another go at it. Very professional, timely, and no complaints. Thanks Ryan and Gabe for your due diligence!
Great service. My 7-year-old laptop finally kicked the bucket for good after many near-death experiences. I decided to get a new laptop but save the old hard drive. I asked Pleasanton Computer Repair if they could first check the hard drive to make sure there were no physical/electrical issues and the data was uncorrupted, and if the hard drive was fine, just move it into an external case for me. If the data was corrupted, I requested that they attempt to recover it. Brought the laptop in, got an email 2 days later that it was ready to pick up. Data was fine, hard drive was in an external case, brought it home & plugged it into my new computer and it worked just fine. Very reasonable price, did not try to add unnecessary charges, friendly, fast, and effective. Highly recommended.
SUMMARY: fast, affordable, effective, honest. Great repair shop.