We Specialize In All Your Technology Repair Needs

  They fixed my computer issues without hassling me to buy a new computer. Honest technicians that explained the problem, which I super appreciate.

  Fixed the MacBook Air in the time promised and at low cost. So glad we bypassed the official Apple channels where there was a two-week wait to just bring it in. Will definitely use them again! Nice and friendly local shop.

  I'm so glad I found Pleasanton Computer Repair! After having my laptop crash due to inept online tech support by a big name office supply chain, was told they'd have to ship out my laptop, with a huge prepayment and 4-6 week turn around.  Um, no thanks!  Pleasanton Computer Repair took in my laptop that same day, and for less money than the other company wanted up front without even determining what they could do for me, PCR not only restored all my data (YAY!) but replaced the original (cheap) hard drive, significantly increasing performance speed, and installed a new OS. Best of all, I had my laptop back within 2 1/2 days.  Needless to say, I'm super happy, and will use PCR for future laptop repairs!

  Working with Pleasanton Computer Repair was great! I took my work laptop in with a partially cracked screen. Roughly 1/2 of the screen was still visible/useable when I dropped it off. The replacement screen seems to work perfectly.

Karla, Gabe, and Ryan were all friendly, professional, and provided 5-star service. Once they had the replacement screen in stock*, I feel like they made a great effort to keep their turnaround time as fast as possible and I only had to take a couple hours off work while they did the repairs (dropped off at 5PM Tues, picked up at 9:30AM the next day). Lastly, I find the online ticket system they use clean and helpful. If I have computer issues in the future, this shop will be my go-to.

*Note: This is NOT a complaint, but I do see one (1) small opportunity for improvement in hindsight: I wish they had made more of an effort to confirm beforehand what model of replacement screen was needed for my laptop so they could check if they had the replacement screen in stock. During the quote process and before I dropped the laptop off the first time, I was advised that they would have to physically take the laptop apart to confirm what model of replacement screen was needed and therefore confirm if they had the replacement part in-stock or would need to order it. "Ok, no biggie. If that's how it is, that's how it is," I thought. However, after dropping it off, I was advised that since the laptop screen was not fully cracked through, they could confirm the screen model without taking it apart by logging into the laptop to confirm the resolution info.

I gave them my login info, they checked, and it turned out that they didn't have the required replacement screen in stock and had to order it. This wasn't a big deal, but required me to make a couple extra trips to their shop (extra drop off, extra pick-up) so I could use my laptop while the replacement part was on order. I feel like the two extra trips could have been avoided by asking me to log in from home and confirm the resolution info they needed in advance. With presumably varying degrees of tech-savviness among their customers, it may be they don't normally ask us to do that kind of stuff, but saving the extra trips would have been a nice touch. Again, this isn't a complaint or even enough to knock this down to a 4-star review, just some possible room for improvement, in my opinion.

  I needed a battery for a 2013 MacBook Pro. I called them. I got an appointment for the next day (Covid) Left it overnight and had it back the next morning!

  This is a great company, I absolutely recommend them for any issue you have.

They do fast, honest work and charge a very reasonable rate. Casey diagnosed my computer's very strange crashing, and he was very knowledgeable and quick to respond.

If you have any computer related problems, you won't find a better place that Pleasanton Computer Repair!

  I have young kiddos , and therefore I have had a few broken screens to repair.  Good service, quick turnaround, reasonable pricing.

  My old HP laptop finally died and it flashed the famed BLUE SCREEN of DEATH before its final breath, it also had issues with the hinges. I called and made an appointment to take it in, upon arrival I was told the cost to repair if possible would be high, but it seemed as though my hard drive was fried beyond recovery (7%) along with the cosmetic issues it was a hot mess. I left feeling pretty bad as 7 years worth of files etc were effected. A few hours later KC called and said they would try to recover but no promises, well they were able to save everything for a reasonable price and it only took 2 or 3 days. I bought a new laptop dropped it by the shop, they transfered all my files, set everything up for me, done. I couldn't be happier. A couple weeks later I had a glitch with my Microsoft 365, called and again KC handled it, he straightened it over the phone and now I'm up and running full speed ahead!! Professionals! Thank you guys!! 5 STARS!!!